Administrative Support Services Manager

Administrative Shared Services Supervisor

Family Health Center is hiring an Administrative Shared Services Supervisor. The functions of the Administrative Shared Services Supervisor are to supervise and manage all programs and services provided by the Health Records & Referral Departments; to provide smooth and accurate records workflow, efficient referrals processing, as well as  meet productivity, customer service, and quality standards.  Carries out supervisory responsibilities in accordance with the organization's mission, policies, and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work, and appraising performance.

Desired Education Skills & Experience: Associate degree in health information technology, medical assisting, medical billing & coding or equivalent combination of job experience and education. Certification as Registered Health Information Technician (RHIT).  Three to five years previous work experience in an outpatient medical clinic, performing medical records, general clerical, data entry and customer service duties. Previous supervisory experience required. Experience using electronic health records systems (EPIC preferred).Detail oriented and accurate; good written and oral communication and customer service skills with both professional and lay individuals. Ability to work with a low-income, multi-ethnic patient population and a demonstrated ability to relate respectfully and effectively to people of diverse racial, educational and socio-economic backgrounds.ICD10/CPT coding knowledge preferred.