Support Positions

Scroll down for complete list of descriptions. Visit our How to Apply Page for submitting an application.  We are an EOE/AA Employer.

Dental Assistant

Are you caring, compassionate, like to serve the public, and can thrive in a fast paced work environment?  Are you dependable, calm under pressure, have an outstanding work ethic, and have a commitment to service?  Then you might be our ideal candidate.  Family Health Center is looking for an experienced WA Certified Dental Assistant that has 1-3 years of general dentistry experience, current CPR Certification, excellent customer service skills, strong communication skills, knowledge of dental procedures and terminology, knowledge of electronic health records, computer and typing skills, and the ability to work with others as a team member while serving a diverse population of patients.  Your duties will include, but not limited to, preparing and closing dental operatories, sterilizing and disinfecting instruments, setting up instruments trays, preparing materials, assisting dentists during dental procedures and completing patient charting.  For this position, you would need to have the required 7 hours of HIV/AIDS training, knowledge of Dentrix, is preferred but can train, customer service background and be able to follow directions.  Join our team and work for an organization that provides health and dental care to the uninsured and underserved families living in Cowlitz, Wahkiakum, and Pacific counties.  

Medical Assistant

We are recruiting for a Medical Assistant to work in our medical clinics.  Applicants should be comfortable working with a diverse population of patients, from differing socio-economic backgrounds.  Medical Assistants at Family Health Center enjoy working with people, have a passion for healthcare, provide excellent customer service and work under stressful situations, yet remain calm.

We need someone who enjoys working with people, has a passion for healthcare, can provide great customer service, can follow directions, complete jobs tasks, work under stressful situations yet remain calm, and is self motivated. You would work directly with a medical provider documenting patient charts accurately and efficiently while performing the following and other tasks; rooming patients, medication refills per protocol, lab draws, family planning visits, receiving and entering telephone messages, relaying messages to patients per provider direction, reviewing and preparing for the next day visits and immunization administration. Medical Assistants interact with patients and colleagues in person and by phone on a daily basis. The MA must be able to work in a fast paced, dynamic environment. Other duties to be assigned.

Ideal candidates will have successful completion of a minimum of one academic year of post-secondary education in a medical assisting program from an accredited educational institution. FHC prefers an AA degree in medical assisting. Along with education, the right Medical Assistant will perform childhood immunizations, be proficient in medical terminology and medical office procedures. Must be up to date and provide proof of all immunizations and vaccinations.  Bilingual English/Spanish a plus.

Candidates must be “ACTIVE” Certified through the State of Washington with at least 6 mos. – 1 year of experience in Medical Assisting. The right assistant will be outgoing, friendly, professional, possess a positive attitude and have the ability to effectively communicate and interact with a diverse population of patients.  Valid CPR / First Aid card needed.

Receptionist

Family Health Center is a well established non-profit Community Health Center in S.W. Washington, seeking a Receptionist to work at our clinic locations. We have clinics in Cowlitz, Wahkiakum, and Pacific counties that include Medical, Dental and Behavioral Health Services, for high-risk, low-income and multi-ethnic population. We pride ourselves in our ability to provide exceptional care for our patients and clients and our sincere connection to the communities we serve. Do you possess exceptional customer service skills? Do you have a passion for assisting the underserved and uninsured population we have as patients? Can you work along side a diverse group of individuals? As the first point of contact with FHC, we are looking for someone who possess exceptional customer service skills, has a great positive attitude, is friendly, has a professional demeanor and has a passion to serve our patients. An average day would include answering calls to the medical clinic routing them to them proper department or person, and answering calls from vendors with courtesy and enthusiasm. The right person will become a member of the Reception Team.

Requirements:

  • High school diploma or GED
  • Knowledge of basic medical terminology
  • 1-3 years previous experience in customer service
  • Able to diffuse stressful situations
  • Previous experience as administrative office support
  • Proficiency in computer skills, office equipment, and Microsoft Office
  • Prior Medical office experience a plus
  • Prefer bilingual oral and written communication

Residential Assistant

Family Health Center is looking for a Residential Assistant for our residential treatment facilities.  The ideal candidate is self motivated; has the ability to work with little supervision; possesses great communication skills – both verbal and written; possesses excellent conflict resolution skills; has the ability to make common sense decisions in stressful situations; has the ability to multi-task; be team oriented; and be comfortable working with low-income, multi-ethnic patient populations.  Are you familiar with HIPAA laws? Can you work any shift, including nights (hours vary)? If so, then you could be the right person for this position!  Duties include, but are not limited to: answering phones; greeting vendors and clients; providing information about FHC services; enforcing rules and regulations to ensure smooth and orderly operations; organization, documentation and record keeping; overseeing medication calls; making regular rounds to ensure that residents and areas are safe and secure; and supporting FHC strategic, clinical and operational initiatives such as Patient Centered Medical Home.  

Requirements:

  • High School/GED or equivalent education
  • Valid driver license; proof of immunization or willingness to be vaccinated
  • HIV/AIDS training certification
  • Current CPR and First Aid certification
  • Annual TB test and results 
  • A criminal background check and drug screening will be completed before hire.